Why Has My Credit Card Not Been Refunded? - Powered by Kayako eSupport Helpdesk Software

06 Sep 2010

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	Why Has My Credit Card Not Been Refunded?

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Credits are processed at the end of each month and upon confirmation of the return by our shipping department. Allow up to two billing cycles for the return credit to appear on your credit card statement.

The status of your refund can be found by logging into your Reach4Life account and selecting the refund invoice number beneath "Your Returns".

Once your refund has been applied towards your credit card, you will receive an email showing the refunded amount.

Before contacting our customer service department because you have yet to receive your refund, please confirm we have received your returned shipment and the alloted amount of time has elapsed.

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03 Aug 2005 6:21 AM