Why Has My Order Been Declined or Canceled? - Powered by Kayako eSupport Helpdesk Software

09 Sep 2010

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	Why Has My Order Been Declined or Canceled?

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The status of an order is changed to "Declined/Canceled" for a number of reasons. Such as:

Credit Card Has Declined
Product Ordered Has Been Discontinued
Can't Ship Order Because the Information Provided is Invalid
Order Canceled Per Customer Request
Order Canceled Due to the Amount Due
Need Additional Information to Ship the Order
Need Copy of Credit Card Faxed to Reach4Life

*An explanation as to why your order has been declined or canceled will be available by viewing the "Product/Order Memo" under Order History. Instructions for viewing this information can be found by following the link "What is the status of my order?" provided to the right under "Related Topics".

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03 Aug 2005 6:26 AM